Refund Policy

Baisun Candle Co. believes and runs on an Honor System. If we are notified that any of your products have been damaged throughout the shipping process, you will have the option of either a replacement or a full refund- no if's, ands, or buts. 
In order to ensure that everyone is able to enjoy a positive and memorable Baisun experience, we promise to ensure the highest quality of products and service. 
We know that our customers are loyal supporters of the story we want to tell. That in itself is enough for us to strive for nothing but the best when it comes to service and scents. 
Thanks you!